Using Miro as a UX Researcher
November 22, 2022

Using Miro as a UX Researcher

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I use Miro in a very wide variety of ways in my role as a UX Researcher -- project management, qualitative research analysis, report story boarding, team workshops, team org charts, final deliverables, and more. I work within our design department and also work often with our product org. Since we're all on Miro, it's easy to share boards across teams. I love Miro especially for doing qual research analysis -- essentially I take notes for each interview session or unmod study then highlight themes in different colored stickies. I'm a very visual person so it helps to see big themes start to bubble up based on the colors. Then I use those themes to plan my reports. Miro is also fantastic for workshopping in a remote setting.

Pros

  • qualitative UX research analysis
  • remote workshops
  • project management
  • org charts
  • deliverables
  • report planning

Cons

  • load time/lag for boards with a lot of content
  • faster project completion
  • easier qualitative research analysis
  • easy remote collaboration
  • easier remote workshopping
I haven't integrated Miro with anything else.
It's allowed us not only to improve collaboration on our smaller research team, but also allows us to collab and workshop with people in our broader department and even product who is outside of our main org. It's really easy to use and helps us share ideas and projects quickly.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Miro has become one of my most used tools over the past 2-3 years and has definitely transformed a lot of my work. I love using it for so many different areas of my job: qual research analysis, project management/tracking, workshopping, org charts, deliverables, and more. It's easy to share with colleagues and collaborate remotely. It's super intuitive and easy to use and has a lot of features that I haven't even discovered yet. Overall, I'd definitely recommend this tool to anyone but especially if you're in a creative/design/research field.

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