Miro is an absolute must for remote, collaborative teams
May 10, 2023

Miro is an absolute must for remote, collaborative teams

paolo korre | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I lead a human centred design team that runs several projects and workshops in collaboration with other parts of the business. Miro is our primary forum for exchanging data - researach, analysis, ideas, prototypes etc. Each project is a little different, but in general, we lead our collaborative teams through a design process, and use different frame to capture data, and share ideas.
All of our projects are related to improving or redesigning the experience of our end users (broadly speaking), that is related to a strategic issue.
  • Easy for first time users to pick up
  • Very easy to navigate the interface
  • Very easy to bring data in and out of the platform / into and out of other platforms
  • Some UI could be improved - e.g. tables are clunky
  • An integration/export/import to powerpoint
  • Better library of templates
  • a template for onboarding new users into a platform
  • A better way to more consistenly work at the same scale
  • A better "card" - that would allow us to add layers of information like pictures, and other rich infomation. Kind of like a Trello card
  • Improved collaboration across teams
  • Enabled more critical, bigger picture thinking
  • Supported a more empathetic/user centred approach to problem solving
  • Helped with effect problem framing, ensuring that we are solving the right problem
Miro is a critical element in our approach to team work and collaboration. As a design team, much of our work used to be getting in a room, working around whiteboards. Now, our team and the teams we collaborate are fully remote - we rely on having a tool like Miro to replace the whiteboard - enabling structured and free form information sharing, as well as synchronous/asynchronous information sharing.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

MURAL is similar, but I do not like the restriction on the project size and number of panels - Miro reduces some of these unnecessary barriers. Otherwise, I don't remember the other big differences between the two very similar product.
I do think the naming is a little strange, that two very similar products have such similar names. It makes it difficult to explain to new users, when trying to clarify that there are in fact 2 different products
Well suited - interactive workshops in remote environments. Continual, collaborative design projects that take place over weeks and months. impromptu brainstorming sessions
Not well suited - in person workshops - more formal structured meetings Presentations, I pull all of the information out, in order to populate a powerpoint or pdf. When there are short meetings and people are not already familiar with Miro (it takes time to orient them and help them get comfortable)