Item: monday.com
Rating: 9
Author: Verified User

Return on Investment

Decreased meeting times required.
Better communication due to tracking who is on each project team.
Ease of keeping up with projects between project managers.

Use Cases and Deployment Scope

Our department uses monday.com to track our projects. It allows us to keep track of who is on each project, what the next milestone is, future milestones, and when it is due. It also serves as a central deposit for our template checklists for quality control or field site inspections. Occasionally it is used to list and track organizational needs such as changes that need to be made to specification templates/details and tracking client contact.

Pros and Cons

monday.com provides flexible templates to accommodate various industry needs.
monday.com provides quick and easy sorting by heading or search.
monday.com provides a simple way to collaborate with a team.

Provide a button activated attachment feature to add notes, or emails.
Provide more starting templates or go-bys.
Provide a docking option or quick reference mode to keep personal task lists open on the side.

Usability

It's easy to use. But I still get warnings about dragging items without intending to.

Support Rating

I've never utilized the customer support (or needed to).

Reliability & Availability

No issues with features. Live updates make it useful for meetings.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Likelihood to Recommend

We have team meetings twice a week. monday.com is our source for walking through our projects and upcoming tasks. This allows project managers to note any changes to deadlines or milestones, assign resources, or delegate tasks. It gives the whole team a chance to ask questions, coordinate quick items, and/or identify the need for an in-depth meeting on a specific project.
We do not use it as a sole source of communication, however. It's a reference, so that direct communication is still preferred and easier to document. For this reason, we seldom use the updates.

All our work is on monday.com

Overall Satisfaction with monday.com