Item: monday.com
Rating: 10
Author: arnela jusupovic

Use Cases and Deployment Scope

My marketing and design team uses monday.com to organize our projects and assign tasks to certain team members. The platform helps organize a large number of tasks and group them into broad "buckets", as well as label the subcategories. The due date labels also are very helpful in staying on track and knowing what to prioritize. I personally open monday.com every single day and rely on the "My Work" section as my own personal To-Do List. It organizes every task assigned to me by the date it is due, so I can open it every day and see what needs to get done that day. It is incredibly helpful for me to stay on task and make sure I remember everything!

Pros and Cons

Organizing and categorizing workload
Prioritizing projects by due date
Personal To-Do List
Measuring workload of each team member

I wish "My Work" could let you click + drag individual tasks to move them in different orders within each Day's tasks.
Time-tracking could be better. We ended up using another software for our time tracking bc it was easier to see how much time was spent working on each category per day/week.
It would be nice if you could choose which column headers were included in "My Work". Not terribly necessary, but a nice-to-have.

Return on Investment

Tasks don't go untouched/forgotten anymore. Everything can be logged in to monday.com immediately and flagged to work on later
I personally feel more organized and less overwhelmed with my task load
Saves time from what we were doing before - entering our work on a spreadsheet manually. Help show upper management where we are spending our time much more efficiently

Usability

It is pretty straightforward - although I will say I don't think I have used it to its fullest extent or seen all of its features. But for my team's purposes (project tracking and personal to-do lists), it is very helpful. The only thing that could be more practical is the actual time-tracking on individual tasks.

Support Rating

I have not personally interacted with the monday.com customer support team. I do know that my boss reached out to them to get our team set up and they seemed to be very helpful and responsive in this process and helped to get our team up and running quickly.

Reliability & Availability

I have not had any issues with the reliability or setup of using monday.com. I use it every single workday and rely on it to get all of my tasks done and stay organized. It definitely does what it is designed to do and I am satisfied with it!

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Other Software Used

Clockify, Semrush, Trint

Likelihood to Recommend

Overall, I love monday.com and would recommend it to any team needing to organize their tasks and have a cohesive to-do list to stay on track with projects. I love it as my own personal to-do list, but it also goes beyond that to help our entire team divvy up tasks and know who is assigned to what.

Keeps me sane in a sea of ongoing tasks and projects!

Overall Satisfaction with monday.com