Item: monday.com
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

I use monday.com as a project management tool. As a Project Manager myself, it is a software that helps me keep track of the many projects going on at the agency, especially considering that we have many projects going on at a time. I am responsible from the onboarding of a project until it's completion and delivery, which means that I have to manage every step of the way. With monday.com I have a great flexibility where I am able to create boards for the bigger projects that have more phases, or create tasks and subtasks for the smaller/more objective projects on my main board of projects. My favorite gadget are the labels, which I use to define project status and its priority.

Pros and Cons

Task Management
Project Management
Data visualization
Tailored to the needs
Personalization
UX/UI
Different ways to set dates/deadlines
Different views such as Gantt

Automation between tables/tasks could be better
Subtasks are not included in Kanban views
Gantt view can be improved

Return on Investment

Saves time
Centers all information in one place
All team members are up to date with projects
Employees feel good about an organized workdspace
Workloads are visible
Better overview of projects pipeline

Usability

I think monday.com's usability is very good but not very intuitive. I still have trouble using automations and special features that I'm sure would make my day job even easier and increase workflow. For those who are not digital-savy, I believe it might be a little confusing at first. I would love to have a workshop to improve my usage of the software, instead of just tutorial videos. It is, after all a complex platform with many features.

Support Rating

I don't recall ever having to contact support, which means that I've never had problems with the platform. I had doubts when choosing a plan, so I visited their website and found my answers there, no need to contact customer support.

Reliability & Availability

monday.com offers many features to make the life of a Project Manager easier. The impact that this has on my work is that I get to view all the information in one place, view the tasks at hand, projects pipelines, due dates, etc. With an organized management, the work flows better, deadlines can be upheld and we stress out a little less.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Other Software Used

Slack, Google Drive, Google Calendar

Likelihood to Recommend

monday.com is well suited to manage projects when you have a team. The tools are very useful, as well as the personalization. It allows every team member to enter and either see the status on projects and/or tasks, as well as update them. For an independent worker, I believe it is less appropriate, but could still be useful do manage one's own projects. Finally, I would say is more suited to project management rather than task management (even though they are connected).

monday.com as a project management tool, review by a project manager herself

Overall Satisfaction with monday.com