monday.com makes every day feel like Saturday
June 13, 2023
monday.com makes every day feel like Saturday
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with monday.com
Project management and serves as a source of truth for our project related data which is connected to document automation.
- Automation
- Customization
- Simplicity with just the right amount of specificity to solve individual use cases
- Centralized view of tasks across different boards
- Subitems are very limited with automation/connection
- Certain obvious automation seem limited (i.e., would like to be able to do more with automation that occurs weekly)
- Time savings
- Simplicity to repetitive tasks
We have not had any problems with reliability and uptime.
Biggest challenge is the lack of a centralized view of tasks across different boards.
Biggest challenge is the lack of a centralized view of tasks across different boards.
Do you think monday.com delivers good value for the price?
Yes
Are you happy with monday.com's feature set?
Yes
Did monday.com live up to sales and marketing promises?
Yes
Did implementation of monday.com go as expected?
Yes
Would you buy monday.com again?
Yes
monday.com Feature Ratings
monday.com & Collaboration
9
Flexibility helps us a ton for our specific use cases. Wish there was a centralized view.
Using monday.com
6 - Client service
1 - Willingness to experiment
- Project management
- Document automation
- Metrics
- Used Zapier to connect document automation
- Metrics
Evaluating monday.com and Competitors
Yes - Notion. Not purpose built and lacked automation.
- Integration with Other Systems
- Ease of Use
I looked at lots of products, the automation available with standard package and general simplicity of ordinary user experience was above and beyond anything I looked at.
If I started with monday.com I would not have spent weeks looking at other products.
monday.com Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No, not something we need. Have not required barely any support.
Tried to setup workflows with subitems... was very impressed that the response was basically, "that feature is just not very useful for what you want to do, but we are working on it" instead of trying to propose alternative workflows or disagree with the need for what I want to do (as if I am the problem and not the software) which is what I experience from other providers.
Using monday.com
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Convenient Feel confident using | None |
- Customized automations
- Providing a centralized view across multiple boards
- "My tasks" is not useful because of how it is setup
- Alerts get very noisy
Yes - Works great. Wish I could interact with desktop web interface on mobile (even if performance was bad) to do a random task unavailable in mobile (i.e., setup an automation)