1. Home
  2. Project Management Software
  3. monday.com Reviews
  4. User Review of monday.com
Efficient and Center Focused
August 10, 2023

Efficient and Center Focused

Evelyn OMalley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

Helps to organize client orders from order placement to install. Keeps track of items and balances.
  • Automation
  • Ease of Use
  • Organization
  • More flex in automations
  • Identify duplicate automations that do the same thing just worded different
  • Better notification of automation errors
  • Less paperwork
  • Increased communication
  • Ease of job flow
I have set up several templates for other users and very easy once you know what to do like anything. I love it.
I would like more real time one on one if a tech via chat cannot help me instead of emails going back and forth with different support members from monday.com. I would just like to talk to someone directly.
Superior performance over other stand alone interfaces I have used and this has increased our productivity.

Do you think monday.com delivers good value for the price?

Not sure

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Works well with our industry of window treatment company and easy to set up and operate.

monday.com Feature Ratings

Project Management
8.7
Task Management
7
Resource Management
Not Rated
Gantt Charts
Not Rated
Scheduling
10
Workflow Automation
8
Team Collaboration
9
Support for Agile Methodology
Not Rated
Document Management
10
Email integration
Not Rated
Mobile Access
8
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Professional Services Automation
Not Rated
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

monday.com Support

ProsCons
Quick Resolution
Good followup
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Escalation required
Yes - Yes it was.
I needed help to figure out why automations were lagging and the response on how to identify current and future issues helped me a great deal to so it on my own which was great.