Monday is great for general consumption.
August 23, 2023
Monday is great for general consumption.
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with monday.com
We use Monday for a lot of To-Do and management boards across different organizations. We can track statuses and see owners. We also use it for a lot of request forms - I like the customization aspects. For example - customers requesting to pay a certain way will fill out a monday form. Likewise, if customers reach out to our support team with an issue - our CS team will create a monday ticket and our engineering team uses the board for problem solving and communication.
- Allows for easy setup of general boards.
- Allows for threaded conversations and easy upload of media to tickets.
- Let users create a form and share it quickly.
- Although it's easy to set up a general board quickly, it is difficult to control how you want to VIEW the board. I.e., re-arranging columns or setting the ability to view a summary of the ticket.
- I have a hard time being aware of all my mentions/notifications within Monday.
- I wish that it were easier to respond from Slack into a monday ticket. In fact, if all interactions could be completed through Slack that would make my life easier.
- I think the general onboarding for non-technical personnel is relatively easy. Maybe this saves us in the number of.
Hasn't been down once.
Do you think monday.com delivers good value for the price?
Not sure
Are you happy with monday.com's feature set?
Yes
Did monday.com live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of monday.com go as expected?
I wasn't involved with the implementation phase
Would you buy monday.com again?
Yes