Competent VoIP Business Solution with Competent Customer Service Support
April 18, 2024
Competent VoIP Business Solution with Competent Customer Service Support
Score 10 out of 10
Vetted Review
Verified User
Software Version
Small Business VoIP
Overall Satisfaction with Nextiva Business Phone Service
It is our primary phone system for our offices. Receive calls, route to voicemail, forward to cellphones when working remote. Conference calls in individual offices and in group meetings to augment videoconferencing. This was the solution we choose to replace outdated equipment that was over 10 years old and wanted to outsource the infrastructure for the phone system.
- Call Greeting
- Forward Calls to another phone like cell phone
- Place calls from contacts within Nextiva Business Phone Service and other contacts
- Allow programming of speed dial on desktop
- Screens are too shiny and reflect overhead light
- Simpler GUI, less steps to do things like forward phone, one button perhaps
- Greatly reduced the cost of service
- Removed the need for IT intervention for equipment
- Removed the need for professional call center
- All the above inrease net profit
Do you think Nextiva delivers good value for the price?
Yes
Are you happy with Nextiva's feature set?
Yes
Did Nextiva live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Nextiva go as expected?
I wasn't involved with the implementation phase
Would you buy Nextiva again?
Yes