When you meet the best.
March 17, 2023
When you meet the best.
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- RMM
- Endpoint Management
- Patch Management
- Remote Access
- Ticketing
Overall Satisfaction with NinjaOne
The best part about NinjaOne is RMM, the control of update schedules for ALL OS types across our org is bar non the most important, aspect. secondly would be remote terminal/CMD support. Thirdly- in house/ fully customizable ticketing. then the fact that this is all in one management window.
- Multi OS Supprt
- Python script support.
- self made ticketing system.
- remote connection right in web browser.
- SysTray ticketing needs some customization. IE remove phone number, or Email, auto detect device from Agent.
- Automation in ticketing could be more intuitive for reviewing what is in place.
- more support for Linux, remote connections, and initial setup.
- Multi OS support
- update management
- Powershell scripting.
- NinjaOne was 20% cheaper than the competitor we were using, with 200% more features that were useful instead of buzz word convience.
- Automox and SmartDeploy
two simple words, far superior.
Do you think NinjaOne delivers good value for the price?
Yes
Are you happy with NinjaOne's feature set?
Yes
Did NinjaOne live up to sales and marketing promises?
Yes
Did implementation of NinjaOne go as expected?
Yes
Would you buy NinjaOne again?
Yes