An amazing platform for global client reach
October 28, 2021

An amazing platform for global client reach

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

The platform is used across the organization to conduct client meetings and presentations. During the pandemic, when international travel was not an option, the platform was very helpful in communicating with our end-users. It helps us connect with our clients hassle-free and makes the entire process very smooth and easy to understand for new users as well.
  • Pointers option to highlight speaker points
  • Poll option to keep our audience engaged
  • Live Q&A and audience attendance
  • Multi producer and presenter option
  • Audio and video streaming needs to be improved
  • The UI needs to be improved by adding more colors
  • Add India and other countries as dialing option
  • Higher client engagement
  • Improved audience interaction
  • Better understanding of audience feedback on the content
  • Integrate with CRM/marketing automation software
  • Track registration and attendance
  • Enable sales follow-up
  • Optimize campaign nurture programs
  • Identify and track top-engaged accounts
Yes, the platform has been really helpful during the pandemic in connecting with audiences and users all across the globe and allowing us to engage, communicate and connect with them in conjunction. As the travel restrictions eased across the world, we still foresee the usage of the platform to connect with remote clients.
I have rated the platform high on overall scalability as it allows better engagement with our clients, and the latest feature of polls allows us to keep the session interactive. Further, the platform allows us to track the attendees and use the data for further sales follow-up and meetings.

Do you think ON24 delivers good value for the price?


Are you happy with ON24's feature set?


Did ON24 live up to sales and marketing promises?


Did implementation of ON24 go as expected?


Would you buy ON24 again?


It is well suited for a large audience, but we have experienced lagging in the streaming for audio conference option only. If we switch to audio and video, then the slides and speaker both are lagging a lot. So, there is room for improvement in this department. Although the platform looks better than the previous layout, so keep up the good work.

ON24 Feature Ratings

Audience polling
Branding options
Integration to Marketing Automation
Participant roles & permissions
Confidential attendee list
Calendar integration
Record meetings / events
Event registration