Best in class virtual event platform
October 28, 2021

Best in class virtual event platform

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with ON24

We use the ON24 digital platform to provide positive, informative, and engaging experiences to end-users. Using this platform efficiently allows us to reach a large concurrent audience, both live and on-demand, and this pushes and drives measurable growth to our and our client's businesses. The system provided by ON24 is a world apart from anything that we have used before, not only in terms of user experience but also reliability, both very important in an ever-growing digital world. With the capability to edit HTML / CSS on registration/lobby pages, as well as the email system, there is full customization support for branding and content - these features are simple yet very effective.
  • The creation and customization of each event is simple, yet effective
  • The platform is simple and intuitive, ease of use is a key factor for us
  • A reliable platform which the capability for large scale outreach
  • Extensive reporting available
  • The platform logs you out if you're idle for a certain period of time, and there's no way to change this duration. It can be frustrating at times.
  • It took them a long time to add the ability to draw/make notes on slides while presenting.
  • Clients ask for virtual webcam backgrounds a lot, which is coming, but we're not entirely sure when. More clarity is needed here and there.
  • ON24 has allowed us to deliver meaningful pitches, promotions, and seminars to clients/audience members all year round, remotely.
  • The reporting available to us through the ON24 platform allows us to assess and review what is working and what needs adjusting with our events. This is valuable to us.
  • Using the tools available, we've doubled our audience engagement in the last 12 months, and this has allowed us to generate leads at a later stage of the "funnel."
Being able to use ON24's platform will help connect departments, no matter where they are in the world. The beauty of ON24s multi-media experiences is that this really can be accessed from anywhere around the world.

Do you think ON24 delivers good value for the price?

Not sure

Are you happy with ON24's feature set?


Did ON24 live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ON24 go as expected?

I wasn't involved with the implementation phase

Would you buy ON24 again?


If you are looking to present a webinar/virtual event/multi-media experience to a large-scale audience, ON24 is the best platform to do this. You can create and customize a registration page exactly to your liking, which with their extensive reporting this will allow you to keep track of who is signing up, unlike other popular software/platforms around today. You can deliver exceptional seminars virtually, with a variety of ways for speakers' to connect and present. ON24 is often compared to Zoom by clients, and there are scenarios where a "telephone/chat room" tool like Zoom would do the job rather than a fully-fledged virtual seminar replicator.

ON24 Feature Ratings

Audience polling
Branding options
Integration to Marketing Automation
Participant roles & permissions
Confidential attendee list
Calendar integration
Record meetings / events
Event registration