Great customer service, user-friendly platform, made our event day smooth
August 03, 2023
Great customer service, user-friendly platform, made our event day smooth
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with OneCause
We use OneCause for some of our fundraiser, including those with ticket sales or a silent auction component. We did not have an auction software platform that we were happy with, so OneCause was an ideal solution when we starting seeking a new provider.
- Great customer service so that is responsive to questions or issues
- Easy platform to process donations and payments with quick turnaround of finances
- Easy to learn and use platform that allowed us to build out a robust and diverse silent auction
- We wish the software was more conducive to a hybrid auction
- The on-site assistance did not provide an upgrade to our own staff
- We would like the ability to showcase multiple photos on auction descriptions
- OneCause takes time to setup but it saves time on event day and closing out the event
- OneCause provided us a 10:1 ROI
Much more modern platform that allowed our event to move online
Do you think OneCause delivers good value for the price?
Yes
Are you happy with OneCause's feature set?
Yes
Did OneCause live up to sales and marketing promises?
Yes
Did implementation of OneCause go as expected?
Yes
Would you buy OneCause again?
Yes