Senior sales rep using Outreach
January 19, 2018
Senior sales rep using Outreach
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Outreach
My organization uses Outreach as its main tool for contacting potential clients and current clients. It is used widely by our sales department including our VP of sales. We use this as a way to sequence potential clients into calls as well as emails. It helps keep track of our dials, emails, status of accounts and helps us update our Salesforce records as well. It also helps with keeping clients assigned to one sales rep so that they are not double, triple hit by multiple employees.
- Sequenced emails that automatically sends. We use it to keep track of our emails and for our sales employees it helps us have company wide language that everyone can use.
- Keeps track of our dials and activity so that management can see we are working.
- Helps dial out of Salesforce which in return helps our productivity and work flow.
- It crashes a bit which is frustrating while on calls.
- Sometimes the calls do not get logged which in return makes us look less productive.
- It doesn't tell us when an email is bad and we get bounced emails.
- It has freed up time for reps and managers.
- Allowed reps to keep track of their opportunities and the amount of dials.
- Allows reps to take notes that sync with Salesforce efficiently.
Much easier to use and keeps way better track of activity.