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Love a bit of Outreach
January 25, 2018

Love a bit of Outreach

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Outreach

Once up and running it's fairly user-friendly, new users always need to be shown the ropes though. Its UX hasn't impacted adoption at all. Everyone loves it here and it's been used to book a huge amount of meetings for our team. ROI has been the best we've ever used for a platform like this.
It's being used by our BDR team for outbound prospecting and managing inbound leads.
  • Task automation
  • Sales enablement, showing us best outbound prospecting practices
  • Organises your day
  • Meetings feature doesn't work completely perfectly. Users can open a suggested time and choose any slot in my calendar, even if busy.
  • The fonts changing is very hit and miss.
  • Increased meetings booked
  • Increased quality of meetings booked
  • Increased average order value (AOV) in pipeline
[It's] great for BDR teams to prospect en masse and personalise at scale. [It's] less well suited for SEs who don't need to manage as many tasks and therefore don't need the automation as much.