Overall Satisfaction with Pardot
Pardot is used in our agency to monitor leads and opportunities that are generated via our email campaigns, as well as through our website. Pardot is linked through both our business development department, that also works cross-functionally with our internal brand marketing teams. Pardot is used to streamline and monitor our inbound and lead-generating business development and sales efforts.
- Cloud-based system.
- Ability to add multiple user licenses at different levels.
- API plugs into existing email campaigns via Outlook.
- Expensive tool.
- Lack of automated reporting.
- Requires a fair amount of user training to gain benefits of using the tool.
- Improved benchmarking.
- Improved trackable leads.
- Improved mid-to-lower funnel engagement tracking into sales conversions.
We use Mailchimp for email campaigns that are not sales-specific, i.e., press releases. While Mailchimp is good for tracking opens, click-throughs, embedding photos, embedding videos, etc., Pardot works best when integrated both with Google Analytics as well as Salesforce. It has more robust reporting against the customer/prospect journey beyond email alone.
Less than 10,000