Feedback on PathFactory from a user based in Japan
Overall Satisfaction with PathFactory
Most of the member in my department are using PathFactory. It is used for providing Slide Deck & the content (URL, Brochure) to the attendees and those who cannot attend the seminar/event. It is also used for the promotional summary site of the webinar registration.
Problem:
- Little guidance to use this tool.
- Little information on how to collect customer contact information effectively.
Problem:
- Little guidance to use this tool.
- Little information on how to collect customer contact information effectively.
Pros
- It's easy to publish.
- Reason: I can easily share what I want to share with the attendees of events.
Cons
- How to collect contact information correctly. I would like to collect only to unknown users which I think PathFactory can configure it. But I don't know if it works right.
- Reporting is not comprehensive.
I think I can get good results in using PathFactory when I used it for our big event in June. Which makes over 3000 visits, which is 10 times more than we can reach with a F2F event.
it's easy to set up but I am not sure how to check that it works for what I intended it to.
I can understand that easiness to providing contents makes us easier to educate those self-educate buyers. But I couldn't have felt we make our prospects to feel purchase our products at this point of time -- I just started to use PathFactory from April. So better use case should be helpful for me.
I haven't used any other products like this. Our Global team selected this tool.
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