Very user friendly!
Updated April 25, 2023
Very user friendly!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paychex Flex
We use Paychex Flex for our payroll services. It makes it easy to customize our payroll to our needs.
- Ability to customize.
- Great support from our representative.
- Ease of use.
- Pay rates in employee's profile do not always translate to the payroll.
- Unable to link different rates of deductions to different pay items.
- Improved weekly payroll administration.
- More detailed & customized reports.
- Employees are able to log in themselves to access their data.
Positively - Paychex reports are very easy to configure, making it easy to create specific reports for different needs.
Paychex is much more user friendly than many of the other payroll services that I have used.
Do you think Paychex Flex delivers good value for the price?
Yes
Are you happy with Paychex Flex's feature set?
Yes
Did Paychex Flex live up to sales and marketing promises?
Yes
Did implementation of Paychex Flex go as expected?
Yes
Would you buy Paychex Flex again?
Yes
Paychex Flex Feature Ratings
Using Paychex Flex
Evaluating Paychex Flex and Competitors
- Ease of Use
- Other
Paychex Flex Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No, it was not necessary
Cheryl Branagan, our support specialist, always went above and beyond to solve any issues that we may have had.
Using Paychex Flex
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Entering payroll
- configuring reports
- setting up new employees
- none