Overall Satisfaction with Paycom
Paycom is our current HR/Payroll platform. It helps us manage our employees and process payroll. The app helps us communicate with our employees very efficiently. It allows us to push more of the responsibility to the employee for their benefits management and payroll changes. It also allows them to utilize the time-keeping functions through the app.
- Excellent app that allows flexibility
- Good accessibility to CSRs when issues arise
- Cloud based which allows connectivity from anywhere
- More accessibility to senior CSRs for more involved custom setups within the system
- Less turnover in the CSR position would be a huge plus
- Better help features in the system on more custom reporting
- The biggest positive I've seen with Paycom is that our managers and employees have faith in the system. That hasn't always been the case in the past with other systems.
- Benefits open enrollment is much easier on our employees and HR staff when employees use the Paycom app to enroll.
- Far fewer issues are overall with Paycom which, as a byproduct, takes some stress off our HR and Payroll staff.
Paycom far surpasses our last system which was PDS/Vista. I would say the biggest difference is that PDS/Vista seemed to be a last-generation system whereas Paycom is a much more up-to-date system. The employee's and managers' adoption of this system was actually surprising which speaks to its easy of use and navigation.
Do you think Paycom delivers good value for the price?
Yes
Are you happy with Paycom's feature set?
Yes
Did Paycom live up to sales and marketing promises?
Yes
Did implementation of Paycom go as expected?
Yes
Would you buy Paycom again?
Yes