Paycom makes life easier!
October 12, 2022

Paycom makes life easier!

JAMES UMHOLTZ | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

Paycom is our current HR/Payroll platform. It helps us manage our employees and process payroll. The app helps us communicate with our employees very efficiently. It allows us to push more of the responsibility to the employee for their benefits management and payroll changes. It also allows them to utilize the time-keeping functions through the app.
  • Excellent app that allows flexibility
  • Good accessibility to CSRs when issues arise
  • Cloud based which allows connectivity from anywhere
  • More accessibility to senior CSRs for more involved custom setups within the system
  • Less turnover in the CSR position would be a huge plus
  • Better help features in the system on more custom reporting
  • The biggest positive I've seen with Paycom is that our managers and employees have faith in the system. That hasn't always been the case in the past with other systems.
  • Benefits open enrollment is much easier on our employees and HR staff when employees use the Paycom app to enroll.
  • Far fewer issues are overall with Paycom which, as a byproduct, takes some stress off our HR and Payroll staff.
Paycom far surpasses our last system which was PDS/Vista. I would say the biggest difference is that PDS/Vista seemed to be a last-generation system whereas Paycom is a much more up-to-date system. The employee's and managers' adoption of this system was actually surprising which speaks to its easy of use and navigation.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

Out of the four HR/Payroll platforms we've implemented Paycom is the best. While no system is perfect, I've experienced fewer issues with Paycom than any of the others. And, if an issue does arise, I can usually get it resolved fairly quickly with our dedicated CSR. If not, another CSR can jump into the issue and get it corrected.

Paycom Feature Ratings

Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
10
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
9
View and generate pay and benefit information
10
Update personal information
10
View job history
9
View company policy documentation
9
Employee recognition
Not Rated
Report builder
9
Pre-built reports
9
Performance plans
9
Performance improvement plans
9
Review status tracking
9
Review reminders
9
Multiple review frequency
9
New hire portal
9
Manager tracking tools
9
Individual goal setting
9
Performance tracking
9
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
9
Job Search Site Posting
9
Duplicate Candidate Prevention
9
Applicant Tracking
9
Notifications and Alerts
9