Overall Satisfaction with Pendo.io
Pendo.io is being used by my UX department.
- The UI interface is easy to navigate, set up and use
- Support is helpful, assistance is provided if needed by reps from Pendo.io
- Their tutorial help covers a vast amount of topics to help you get up and running quickly
- My only request would be to have more patterns available to choose from when setting up Guides.
- Clarity and insight into customer patterns have been helpful to track and report out.
Pendo is much easier to use than Adobe Analytics. The interface is presented in a simplistic manner that can be quickly digested for any user to get started without having to rely on training or intensive tutorials.