PrinterLogic Works and also needs Vision for the future
May 25, 2024

PrinterLogic Works and also needs Vision for the future

Adam Scheidegger | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with PrinterLogic

We have used PrinterLogic to run on all our Windows and Macintosh computers for the facilitation of securely printing information on the office copiers that are on our work network.
PrinterLogic solves the need for our staff to ask for IT assistance with adding a copier to their list of printers on the computer as it is done within 3 clicks from the PrinterLogic tool already installed on their computer.
It also solves the need to manually have staff set the printers up in preferences. As we have a custom set parameter for our secure printing.
We can also manage printer drivers in our administrative panel in the cloud so that driver updates can be handled quickly and easily with client machines.
  • Secure Printing with PIN Authentication
  • Easily add a listed copier in our organization
  • Provide tools to have this software installed on our systems automatically
  • Integration with Azure or Entra
  • Setting printer preferences is not as easy
  • They provided support that took too long
  • Security
  • Integration with Microsoft Office
  • Work on Macintosh or PC
  • Fewer help desk calls for adding a printer or copier
  • Greater administrative control from the cloud
  • Tools to install software administratively
It is very useable and friendly to staff needs. However it is a little confusing to have to enable the browser extension for it to work to get in to the cloud page for installing a printer. This could be engineered better and would improve the score. I think they could use a new vision for engineering the product to be even more seamless.
PrinterLogic has assisted our organization and securing the printing needed from our staff. We have a lot of sensitive health information that is sometimes printed at offices, and this needs to be done when the staff are ready to print, at the copier or printer itself. Our staff needs to be able to take the prints directly off the copier and not leave them behind. Our staff needs to be able to take the prints directly off the copier and not leave them behind.
Printer logic has given us many administrative tools to unify the printing services across our systems, and make it easy for staff to manage their own printers on their system.
We love Apple air print, but it is limited in its ability, and that you have to have the printer on a Wi-Fi network with the mobile device, and it only works with Apple devices. PaperCut is great also but I believe it's cost to benefit ratio simply were outmatched by what PrinterLogic was offering us.

Do you think PrinterLogic delivers good value for the price?

Yes

Are you happy with PrinterLogic's feature set?

Yes

Did PrinterLogic live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of PrinterLogic go as expected?

I wasn't involved with the implementation phase

Would you buy PrinterLogic again?

Yes

PrinterLogic is great for an enterprise environment that has many copiers within a large office or many printers in several organization buildings as it will consolidate all your networked printers for easy addition and setup for clients to be able to print quickly.
If you are using 1 or 2 printers in your office this is probably not the best applicable product for you.