Interested in Prophix?
August 08, 2017

Interested in Prophix?

Eva Martinez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Prophix

If you issue a help ticket, depending on how critical the ticket is considered, you might have to wait a couple of days for a reply. If you are unable to re-create the issue, they cannot really assist you. If you have to speak to someone else, you have to start from the beginning and explain your situation all over again.

Once above are resolved, the support people are very knowledgeable and helpful.

Prophix is being used by finance and demand planning/sales. It has enabled us to automate reports and provide visibility of forecasts to the sales team, at the item level and account level. We will be launching Web Client to our sales team at the end of the month. They will use it for reporting purposes and keeping track of their specific account sales.
  • Slicing and dicing data. You are able to efficiently run reports at any level of your hierarchy within seconds.
  • With templates, we are able to generate one formatted report for multiple sales team members at the click of a button.
  • Prophix is very user-friendly.
  • We forecast at the item level. I am unable to use workflow to automate forecast changes because sometimes I get forecasts for items that are obsolete. There is not a way for us to tell Prophix NOT to load data to specific items in the hierarchy.
  • You can only use one Dimension per page, row, column. At times, we need more than one layer (alternate hierarchies) to be displayed within either pages, rows or columns.
  • We are unable to copy/paste or export to Excel within ad-hoc in the web client. The copy/paste function does not provide column or row titles/names which renders the data useless. This hinders the use of ad hoc for our sales team. They are reporting users and cannot create a template. They will use ad hoc for grab-n-go type reports that they can manipulate further in Excel.
  • We are able to automate reports and provide them in a timely manner, for Senior Management, at any level required.
  • We are able to easily identify gains/losses at all levels of items/customers.
  • Prophix has automated many of our processes and enhanced our way of doing business.
I am a recently new administrator and still require additional training on the importing/exporting processes. You do have to know background system information in order to understand what you are doing. I have worked with Sandra and Judy in the past and their knowledge is extensive. They were able to assist us in getting our model updated. Maybe a more detailed learning on the import/export, process manager, infoflex for the "non IT" end user would be helpful.
Being able to access Prophix in all of the above methods, works for us. Our sales team is mobile so it benefits them tremendously while traveling.
If your organization has more than 500 items and more than 1,000 customers, you will definitely benefit from Prophix. Prophix is able to take massive amounts of data and drill into multiple facets to give you exactly what you need.

Prophix Feature Ratings

Long-term financial planning
Not Rated
Financial budgeting
Not Rated
Forecasting
7
Scenario modeling
Not Rated
Management reporting
10
Financial data consolidation
Not Rated
Journal entries and reports
8
Multi-currency management
Not Rated
Intercompany Eliminations
Not Rated
Minority Ownership
Not Rated
Local and consolidated reporting
Not Rated
Detailed Audit Trails
Not Rated
Financial Statement Reporting
Not Rated
Management Reporting
10
Excel-based Reporting
10
Automated board and financial reporting
Not Rated
Personalized dashboards
9
Color-coded scorecards
Not Rated
KPIs
Not Rated
Cost and profitability analysis
Not Rated
Key Performance Indicator setting
Not Rated
Benchmarking with external data
Not Rated
Flat file integration
Not Rated
Excel data integration
9