Use QuickBase to develop robust business applications quickly and easily
Swapnil Gyani | TrustRadius Reviewer
Updated April 17, 2020

Use QuickBase to develop robust business applications quickly and easily

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Quick Base

We've developed our entire human resources information management system on QuickBase. The HR department uses this application for managing and storing employee records, while every employee of the company uses it for managing performance reviews, time and attendance, personnel requisitions, travel requisitions and so on.

Additionally, we've also built various project management and workflow management apps (both for in-house use as well as for clients) on QuickBase.
  • QuickBase allows you to quickly and easily put together a working data-driven application within minutes, without the need for programming or database administration expertise
  • If you do have programming and / or database management expertise, QuickBase allows you to develop extremely powerful functionality into your applications
  • QuickBase provides a great library of in-built apps that you can use and customise to you liking
  • QuickBase has a vibrant community of enthusiasts and experts who can help troubleshoot any issues you may be facing
  • QuickBase offers extremely limited options for customising the user interface of your applications
  • Inter-table relationships have some odd peculiarities and are not very robust
  • While QuickBase has offered a way to plug other platforms and services into their applications, that selection is very limited at this point and has some staggering omissions (Office365, for instance)
Yes, we absolutely have. Like I mentioned earlier, we've developed a suite of powerful business applications that are used by our entire employee base (as well as some of our clients) on a daily basis. Over time, we've become better at getting the most out of the powerful and flexible toolset that QuickBase offers.
When we originally set out to create our human resource management system, we strongly considered developing it on the .NET platform. However, that would mean that we'd have to rely on a small team of experts for not only the initial development, but also future enhancements. This was one of the main factors that impacted our decision. We also looked at similar platforms (such as FileMaker Pro), but selected QuickBase because we felt that it offered the best features. I haven't used those alternate platforms, so I cannot comment on how they compare with QuickBase.
  • Improving our ability to drive insights from our data
  • Improving collaboration across one or more teams
  • Solving a specific business challenge
  • Building and deploying an application (or multiple applications) that meets our exact needs
One of the great things about QuickBase is that even a person with zero technical ability can create a fully functioning data driven application. You do not need software development, programming or database management expertise to develop and maintain an application on QuickBase.

What is required, however, is the ability to think logically and analytically, along with a willingness and ability to learn something new.
Updating and maintaining a QuickBase application is as easy as creating one! Of course, this depends on the type of features you're trying to add to your applications. QuickBase also maintains daily backups of your applications which are available on demand, so even if you make an application-breaking mistake while updating, it's easy to roll back.
At the risk of over simplifying QuickBase's powerful toolset, if you currently use an Excel file that's shared by multiple users, QuickBase will offer a far more robust solution. A big part of this robustness comes from the ability to design custom reports that allow you to slice, dice and analyse your data very quickly and easily.

If UI / UX customisation is at the top of your priority list, you won't be happy with what QuickBase has to offer.

Integrations and Governance

  • Office 365
  • Salesforce
  • Netsuite
  • DocuSign
Integration that are natively supported by Quick Base are super easy to set up using their visual builder; no coding or technical know-how required! This library of native integrations is limited but growing steadily, and already has summed it the most used systems such as Office 365 and Google suite.

Additionally, Quick Base also uses web hooks to talk to systems that are not natively supported by their visual builder. This is obviously more complicated and technical in nature, and you’ll need specialised knowledge to use it.
The fact that Quick Base takes daily back ups of all of our 80+ applications is fantastic. We’ve had several situations where we’ve needed to restore data from a few days ago, and those backup copies have been invaluable!

Additionally, this is a huge time saver as well, since our team does not need to spend their time backing up data manually.

Quick Base Support

The QuickBase support team consists of experts who do a great job of understanding and resolving customer issues. You can initiate a support request on their portal, and their experts will be in touch with you via email or phone, depending on the complexity of your query. However, this makes it difficult to get urgent, round-the-clock support.
ProsCons
Good followup
Knowledgeable team
Problems get solved
No escalation required
Support understands my problem
Support cares about my success
Not kept informed
For our human resource management application, we were once stuck with a problem around reporting and analyzing certain data points. We contacted the support team at QuickBase, who took the time and effort required to understand our fairly complex problem, and worked with us to develop a solution that addressed it perfectly.