Overall Satisfaction with Rimini Street
- Product selection
- Product deployment and configuration
- Solution Integration
Rimini Street provide the solution to new requirement/change/issue on time. Excellent technical tool for case tracking. Regular mail chain conversations from ticket status. We relied on Rimini Street to provide solutions to SAP from time to time. One business use case - we had a p1 with server breakdown. Rimini Street helped us providing the solution on SLA effectively.
- Technical support
- Requirement gathering
- Well designed portal
- User communication
- Mail chain template improvement
We choose Rimini Street as our service provider due to excellent services offered to our other business entities. We got good feedback from business leaders to explore Rimini Street. When we initially stated on boarding to Rimini Street. It helped us in a smooth free transition. It helped us with required training. Rimini Street UI is simple and easy to use
Rimini street helped us with providing technical support for SAP on time effectively