Item: RUN Powered by ADP®
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

It is being used across the entire company. It makes my job much easier. It’s simple clicks to run payroll.

Pros and Cons

Payroll taxes
Collects data from employees
24 hour customer service

Mobile app easy to use but processed payroll without finishing by accident.

Return on Investment

Switched from competitor and so much better.
Amazing customer service

Employee Self-Service

My employees are able to view their pay , pay rate, dates of payroll etc

Customer service much better. Gusto based in CA so they were hard to reach due to different time zone and very difficult to get live person on phone. They wanted to do most communications through email and I don’t have 24 hours to wait for a response.

Key Insights

Do you think RUN Powered by ADP® delivers good value for the price?

Yes

Are you happy with RUN Powered by ADP®'s feature set?

Yes

Did RUN Powered by ADP® live up to sales and marketing promises?

Yes

Did implementation of RUN Powered by ADP® go as expected?

Yes

Would you buy RUN Powered by ADP® again?

Yes

Other Software Used

Kareo EHR, Google Ads (formerly AdWords), Google Voice

Likelihood to Recommend

I appreciate the customer service, local representative who is available to answer all questions and sit with me to do the initial payroll setup.

Great customer service

Overall Satisfaction with RUN Powered by ADP®

HR Capabilities