Item: Sage Intacct
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

Sage Intacct is primarily used by our accounting department and our procurement department. It addresses the complexity of our company, which QuickBooks could not handle.

Pros and Cons

The software itself is very easy to use and user friendly.
The reporting is very robust.
The software helps multi-currency/multi-entity organizations a lot.

I'd like to see more turn-key integrations/functionality. Too many things are add-ons.
I'd like to see some basic reporting for auditors included in the report packages.
Three-way currency match for AP/AR would be nice.

Return on Investment

Being able to automate invoicing has saved days of work for our accounting team.
Running global consolidations on a recurring schedule has saved a lot of time for our team.

The software is very easy to navigate. I like the quick access to reports within each module that are related to the module. I also like the access as an admin to the setup/configurations within each module. There is not a lot of "digging" necessary to discover things or research. Also, from a user access perspective, having so many options makes granting access easier with the ability to really customize access.

Support Rating

I think Intacct support is good for self-sufficient users. I think "live" help could stand to improve. The responsiveness could vastly improve. It seems as though the hours that questions are answered are always "after hours" and not very timely for an EST workday. The help feature is a very useful tool as is the community. I'd like to see more requests in the community come to fruition.

Key Insights

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

I wasn't involved with the implementation phase

Would you buy Sage Intacct again?

Yes

Sage Intacct Automation

Our company has benefited from the automation of the accounts receivable module and order management. Prior to using Intacct, every single invoice was manually emailed or sent to customers. With Intacct, we're able to set up recurring invoices that cut out some of the prep time as well as mass emailing of the invoices.

Alternatives Considered

QuickBooks Online

QuickBooks was good enough to send invoices and complete our accounting processes on a basic level. As we grew over the past few years, our needs expanded and QuickBooks no longer met those needs. Sage has met and fulfilled those needs with our multi-currency and multi-entity demands. It also integrates with our existing PO software and our travel software.

Likelihood to Recommend

Sage Intacct makes global consolidations a very easy process. Dimensions help make reporting very robust and detailed. Being multi-entity and multi-currency, Intacct provides a lot of resources to dive into those details by entity. There are also a lot of options for automation within the software and importing information to save time by manually adding data one by one.

Sage Intacct Recommended for Multi-Entity

Overall Satisfaction with Sage Intacct