Item: Sage Intacct
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

Our public accounting firm uses Sage Intacct for dozens of clients and we have been moving more over to this software every month. It is so much easier to use than the complicated, outdated softwares we were using before. If it was up to my team, we would exclusively use [Sage] Intacct.

Pros and Cons

Simple
Reliable
Easy to Teach

Manual payment processing is slow
Bank reconciliation matching has issues
Editing bills takes extra time because you cannot change all fields

Return on Investment

Simple - train new hires much easier
Cost effective compared to competitors
Intuitive interface helps new users solve problems without assistance

Usability

[Sage] Intacct is among the most user friendly [pieces of] software we use in our firm. The ease of teaching and learning helps us to train new hires much more quickly, so that they are able to start producing quality work much sooner than would be possible with other complicated software we have used in the past

Support Rating

I have not personally had any issues requiring support, which is a testament to its simplicity and reliability. I have not had to use customer support for any issues, which to me is the best type of user support there could be. An ounce of prevention, as the saying goes

Key Insights

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

I wasn't involved with the implementation phase

Would you buy Sage Intacct again?

Yes

Sage Intacct Automation

Sage [Intacct's] wide feature range allows us to serve a wide variety of clients in many fields, providing as few or as many services as they need. Once automation has been set up, it is so much easier to do the processes that occur repeatedly, and helps to reduce workload for all staff

Alternatives Considered

Bill.com and MIP Fund Accounting (formerly Abila MIP)

[Sage] Intacct is much easier to use than the other software we use for different clients. Bill.com does not offer the features that [Sage] Intacct does, and Abila has been outdated for 15 years. There is no comparison between these software's and Sage [Intacct] in my opinion. Would use Sage [Intacct] exclusively if it were up to me

Likelihood to Recommend

Sage [Intacct] is honestly well suited to every client our CPA firm serves. We have been converting clients to Sage [Intacct] whenever possible because it is so much easier to use and cost effective when compared to other software. The only clients we have that will not be switching have proprietary software.

Simply Stunning, Sage!

Overall Satisfaction with Sage Intacct