Good a standalone product, not sure if it plays well with others.
September 02, 2023

Good a standalone product, not sure if it plays well with others.

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

We use Sage Intacct in conjunction with Salesforce for our Accounting needs. Salesforce and Sage Intacct are used strictly for Accounts Receivable/Billing purposes. We also use the Accounts Payable, General Ledger, Budget and Order Entry functionalities that also assist with our current Financial Planning & Analysis processes. We also utilize the Reporting function for our reporting needs at accounting month end.
  • Clean interface
  • Minimalist interface
  • Easy navigation
  • issues between Sage Intacct and integration with Salesforce specially with billing
  • causing less efficiency because of the poor integration between Sage Intacct and Salesforce
It hasn't been the easiest configuration. We had to use a 3rd party vendor to do it for us. As for Sage Intacct's help, not much. We ran into integration issues and Sage Intacct pretty much told us that they didn't know what the issue was or why it was happening.

Do you think Sage Intacct delivers good value for the price?

Not sure

Are you happy with Sage Intacct's feature set?

No

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

No

Would you buy Sage Intacct again?

No

Sage Intacct Feature Ratings

Accounts payable
7
Accounts receivable
4
Cash management
6
Bank reconciliation
6
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Intercompany Accounting
Not Rated
Journals and Reconciliations
Not Rated
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Inventory tracking
Not Rated
Location management
Not Rated
Pricing
6
Order entry
6
Credit card processing
Not Rated
End-to-end order visibility
Not Rated
Reimbursement management
Not Rated
Dashboards
8
Standard reports
8
Custom reports
8
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Role-based user permissions
9
Single sign-on capability
10