Sage Intacct - One stop shop for all accounting needs
April 23, 2024

Sage Intacct - One stop shop for all accounting needs

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

In my business we use Sage Intacct for various different things. These mostly include general accounting, PR creation and payroll. We also take advantage of the integration features on offer which has helped us address efficiency problems within the business and streamline processes.

This has helped to eliminate human error from everyday accounting tasks.
  • Sage Intacct's customisation features are quite useful since they enable us to customise it to meet our specific business requirements. Custom reports and account charts are something we can create to improve the overall experience.
  • Payroll and CRM integration have really helped us as a business. This has increased the accuracy across the department and ensures we are all looking at up to date information.
  • Perhaps most useful of them all is how simple Sage Intacct is to use, even for the new user. We have found it very intuitive to use and like the modern design that makes finding the necessary information straightforward.
  • We have found that some users find it difficult to get started on Sage Intacct, as all the information can be a little overwhelming for the new user. A guided approach for new users or a simpler set up could assist with this.
  • We have also found there can be quite a steep learning curve when it comes to learning the full functionality of Sage Intacct. This can be even harder if the new users aren't familiar with accounting software in general. I think having more support during on boarding would help with this.
  • We have had some issues with setting up some of the integration features. Once set up they are fantastic and help a lot but getting through the initial set up can be challenging and take quite some time and effort.
  • We have managed to streamline processes thanks to Sage Intacct which has resulted in cost saving for the business.
  • We have found that our decision making has improved as we have had real hard numbers at our hands and the ability to make custom reports has been priceless.
  • The business started small and over the recent few years has grown to a worldwide business. We believe Sage Intacct played a big part of this success, as it has been able to adapt to our growth and scalability.
We love the automation tools in our organisation. We have found they have increased our efficiency, particularly in accounts payable and avoided a lot of mistakes due to human error. This also means much faster processing times for our customers who aren't waiting around to be paid. So overall, we have had better decision making which made the business more successful.
My business uses multi-entity and global consolidations. As I am part of an international business these advanced features have been vital. It has enabled us to manage our financial data efficiently and provided improved visibility despite different locations. Without this feature it would be a struggle juggling accounting in the different countries we operate in and complying with the local regulations in each respective country.
I found it a little tricky getting started on Sage Intacct as it was my first time using the platform. I got help from my colleagues in order to get set up. I found the process pretty smooth and I was aware that Sage Intacct had a team on standby if needed, which was reassuring.
I think where Sage Intacct is different from other platforms is the fact it's so easy to use and intuitive. I like the fact that there is support on hand if needed and that support is easy to access. I found in some other platforms the helpdesk is hidden among menus but with Sage Intacct it feels easy and friendly.

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

Yes

Did implementation of Sage Intacct go as expected?

Yes

Would you buy Sage Intacct again?

Yes

I find that Sage Intacct has been very well suited to our business, this is due to our business being a large international business with employees worldwide. This means we needed our accounting software to be accessed and processed by people world wide. We needed software that could keep up with our demands as a business. It may be less suited to very small start ups that only have a handful of employees.

Sage Intacct Feature Ratings

Accounts payable
10
Accounts receivable
10
Cash management
8
Bank reconciliation
8
Expense management
8
Time tracking
8
Fixed asset management
8
Multi-currency support
9
Multi-division support
8
Regulations compliance
9
Electronic tax filing
9
Self-service portal
6
Global Financial Support
9
Intercompany Accounting
7
Journals and Reconciliations
10
Enterprise Accounting
10
Configurable Accounting
6
Centralized Rules Framework
9
Standardized Processes
7
Inventory tracking
10
Location management
10
Pricing
8
Order entry
8
Credit card processing
9
End-to-end order visibility
8
Reimbursement management
7
Dashboards
6
Standard reports
8
Custom reports
8
API for custom integration
9
Plug-ins
9
Role-based user permissions
9
Single sign-on capability
8