Salesmate - The best lead management software for small and medium businesses
November 03, 2021

Salesmate - The best lead management software for small and medium businesses

Manan Vora | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesmate

Salesmate is being used by our Sales team for managing the sales pipeline and customer communications. Before this, we were managing all leads in an excel sheet which was very inefficient. Salesmate has allowed us to automate a lot of stuff via their automation journeys, workflows, and sequences. Their customer support team is excellent, fast, and very responsive, something which has become quite rare. It's a must recommend for all small to medium companies looking for a good CRM tool.
  • Sales automation
  • Customer Support
  • Third Party app integrations
  • Dashboards can be a little better but I am not complaining
  • Need more help with building automation journeys
  • Lead conversions have been faster
It's definitely better in terms of ease of use and customer support

Do you think Salesmate delivers good value for the price?

Yes

Are you happy with Salesmate's feature set?

Yes

Did Salesmate live up to sales and marketing promises?

Yes

Did implementation of Salesmate go as expected?

Yes

Would you buy Salesmate again?

Yes

Because of all the features mentioned before
Best customer support ever
If you are managing your sales leads via excel sheets, then Salesmate is great for you. It's not ideal if you are a very large organization.

Salesmate Feature Ratings

Customer data management / contact management
8
Workflow management
9
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
9
Interaction tracking
8
Lead management
8
Email marketing
8
Task management
7
Reporting
7
Forecasting
8
Pipeline visualization
8
Customizable reports
9
Custom fields
9
Custom objects
9
Scripting environment
9
API for custom integration
9
Role-based user permissions
8
Single sign-on capability
8
Marketing automation
8
Mobile access
9