Good with room for improvement | TrustRadius

Use Cases and Deployment Scope

B2B platform.

Pros and Cons

Integration with ECC
Decoupled front vs backoffice
look and feel

status order / delivery change during order processing in ECC integration in SAP CX
backoffice too complex to admin

Return on Investment

simplicity of integrations with ECC
real time ECC changes visible in CX

Scalability

8

good scaling

Ease of Integration

8

highly integrated with ECC via SCPI, but missing enhanced order and delivery changes integration

Key Insights

Do you think SAP Commerce Cloud delivers good value for the price?

Yes

Are you happy with SAP Commerce Cloud's feature set?

Yes

Did SAP Commerce Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Commerce Cloud go as expected?

Yes

Would you buy SAP Commerce Cloud again?

Yes

Likelihood to Recommend

B2B in simple scenarios. For fully integrated order change, developments where needed