SAP SuccessFactors - A tool to use for enhanced HR efficiency
October 04, 2023

SAP SuccessFactors - A tool to use for enhanced HR efficiency

Jarrin Harvey, MBA, PMEC, LSSWB | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Recruiting
  • Onboarding
  • Performance Management
  • Succession and Development
  • Workforce Analytics

Overall Satisfaction with SAP SuccessFactors

We use it for the full employee life cycle with all the different modules working together. This has tremendously helped to solve business inefficiencies. We continue to make improvements which is support by SAP through the work and feedback they gather from clients. Before we implemented, we had disjointed systems and very manually recruitment and onboarding processes - SuccessFactors has solved this issue. While the implementation was a little challenging to understand just how the system would work to support our business needs, the ability for continuous improvement after the fact is a truly added benefit.
  • Process Automation
  • Simple integration with 3rd party vendors (for the most part)
  • Continuous improvement and releases based on customer feedback
  • For features that clients are generally going to 3rd party vendors, it would be nice if SuccessFactors could develop that more on their own. This would help from a cost perspective to organizations that might be affiliated with the public sector or non-profit to get best use out of the system while still maintaining cost effectiveness
  • employee experience
  • recruiter experience
  • hiring manager experience
We have found that some products require additional integration steps and often times, that requires us to need additional support than what was first thought.
At first, was a bit rough since SuccessFactors was new. We got through it after several months of delay - since then, the journey has been successful as we continued to expand our product suite with other modules.

Do you think SAP SuccessFactors delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors's feature set?

Yes

Did SAP SuccessFactors live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors go as expected?

No

Would you buy SAP SuccessFactors again?

Yes

Well suited for the full employee life cycle to have everything in a single system. No scenarios come to mind that are less than ideal.

SAP SuccessFactors Feature Ratings

Employee demographic data
10
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
10
Support for external payroll vendors
9
Direct deposit files
9
Update personal information
10
View job history
10
Report builder
10
Pre-built reports
9
Performance plans
10
Review reminders
8
Create succession plans/pools
7
Candidate ranking
7
Candidate search
7
Candidate development
7
New hire portal
8
Manager tracking tools
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
Job Requisition Management
10
Company Website Posting
7
Publish to Social Media
8
Job Search Site Posting
5
Duplicate Candidate Prevention
1
Applicant Tracking
4
Notifications and Alerts
4