My humble opinion of SAP SuccessFactors
October 04, 2023

My humble opinion of SAP SuccessFactors

Mariam Arab | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Employee Central Payroll
  • Recruiting
  • Onboarding
  • Performance Management
  • Learning

Overall Satisfaction with SAP SuccessFactors

My role in the system is a super admin user. I configure, help with data upload and support all users.
The modules we implemented takes care of the daily operational work and improves our internal processes and procedures.
  • Improves processes
  • Reduces operational work significantly
  • Documents any kind of transaction
  • RCM is missing many features and have a lot of influence tickets opened
  • Managing RCM is not easy, as we need licensed consultant to support in many changes required (use of XML for configuration does not make sense to me)
  • SuccessFactors whole platform version should be the same when migrating from an environment to the other. This was a problem for us when we had launched the system, in Preview it was perfect, and the same exact configuration was moved to Production, but we faced several issues with production that wasn't in preview
  • Increased HR Productivity
  • Processes automation
  • Reduced percentage of error
We have integrated with S/4HANA, SAP Concur and Fiori, our support team says SuccessFactors integration is fine, but it seems the other modules have issues with integration. Almost everyday we have to fix integration issues related to data and other matters.
Seamless and insightful
SuccessFactors and Concur definitely have got many benefits for our company, each module / system provides different services for us and for our employees.

Do you think SAP SuccessFactors delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors's feature set?

Yes

Did SAP SuccessFactors live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors go as expected?

Yes

Would you buy SAP SuccessFactors again?

Yes

SuccessFactors will help with managing employees' data, configuring proper workflows for your processes and help make the right decisions using analytics / dashboards.

SAP SuccessFactors Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
5
Organizational charting
10
Organization and location management
6
Pay calculation
7
Off-cycle/On-Demand payment
5
Benefit plan administration
6
Direct deposit files
3
Salary revision and increment management
3
Approval workflow
10
Balance details
6
Annual carry-forward and encashment
7
View and generate pay and benefit information
7
Update personal information
9
View job history
9
View company policy documentation
6
Report builder
7
Performance plans
7
Performance improvement plans
7
Review status tracking
7
Multiple review frequency
7
New hire portal
6
Manager tracking tools
5
Corporate goal setting
1
Individual goal setting
7
Line-of sight-visibility
2
Performance tracking
5
Job Requisition Management
5
Company Website Posting
7
Job Search Site Posting
6
Duplicate Candidate Prevention
7
Applicant Tracking
6
Notifications and Alerts
2