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Sap review.
May 20, 2024

Sap review.

Nimra Naureen | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Onboarding
  • Performance Management
  • Compensation Management
  • SAP Commissions

Overall Satisfaction with SAP SuccessFactors

I currently use Sap HR and Success Factors within L'oreal. We use the onboarding, employee central, time management, comp, and ben modules. We are currently using SAP globally as a company; however, I am currently using this in the UK and Ireland specifically.
  • Has information in one place in employee central.
  • The workflow approval system is very good, so it is secure to ensure that incorrect data is picked up via the approval process.
  • The time management feature is very good, easy to navigate and works effectively.
  • The interface between Sap and other systems must be reviewed, as this does not always work.
  • The rehiring process in onboarding has a lot of technical issues which need to be reviewed.
  • The sync from position management and employee central does not always work, therefore requires manual intervention.
  • Managers are now more involved in their employee life cycle.
  • Employees have more transparency of seeing their data, specially compensation.
  • The goal setting feature is used and loved by everyone, as it is very easy to navigate.
The integration between the 2 always causes issues, which require a lot of manual intervention.
Implementing sap and using the system alone is a very good tool; the issue we have always had is the interface from sap to other systems; as we continue to roll out sap in other countries, the interface must work with the current systems we are using.
Again, I think SAP alone is a very good tool and probably one of my favorite systems, especially the time management module. It is just the interface that I have an issue with.

Do you think SAP SuccessFactors delivers good value for the price?

Not sure

Are you happy with SAP SuccessFactors's feature set?

Yes

Did SAP SuccessFactors live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors go as expected?

Yes

Would you buy SAP SuccessFactors again?

Yes

Overall, I think Success Factors is a good system to use, with good features. However, it does not always work well with other systems, i.e., the interface. Also, the history aspect of job information in EC is flawed and needs to be reviewed, as you cannot see the original people who made the changes, only the last change, which is not great for audit purposes.

SAP SuccessFactors Feature Ratings

6.5
Employee demographic data
6
Employment history
6
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
7
Organization and location management
7
6.0
Support for external payroll vendors
6
Direct deposit files
6
Salary revision and increment management
6
7.0
Approval workflow
7
Balance details
7
Annual carry-forward and encashment
7
6.3
View and generate pay and benefit information
6
Update personal information
7
View job history
6
View company policy documentation
6
Asset Management ()
Not Rated
5.7
Report builder
6
Pre-built reports
6
Ability to combine HR data with external data
5
Integration with other HR capabilities ()
Not Rated
6.0
Performance plans
6
Performance improvement plans
6
Review status tracking
6
Review reminders
6
Multiple review frequency
6
Succession Planning ()
Not Rated
6.0
New hire portal
6
7.0
Corporate goal setting
7
Individual goal setting
7
Line-of sight-visibility
7
Performance tracking
7
Recruiting / ATS ()
Not Rated