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Sourcing automation= but not always the big wins I had hoped for
Updated March 01, 2024

Sourcing automation= but not always the big wins I had hoped for

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with SeekOut

Using for sourcing platform finding passive candidates to pipeline looking for data on today's market I wanted to connect with a new platform that we were able to utilize in our high growth mode I like having another channel to find candidates that may not be applicants in our ats
  • Diversity hires
  • Passive pool
  • insight on salary range
  • pushing to ats
  • organization of candidates already viewed
  • We are struggling with response
Quick response time Knowledgeable staff Easy tech support Support site Tutorial time intro with the team to learn
We chose this because it was a better option, but I now in theroy feel like this was a bad choice.Luxo was more dynamic and was able to passively connect with multiple outreaches, seek out was very basic

Do you think SeekOut delivers good value for the price?

Not sure

Are you happy with SeekOut's feature set?

No

Did SeekOut live up to sales and marketing promises?

No

Did implementation of SeekOut go as expected?

Yes

Would you buy SeekOut again?

No

I think SeekOut is a great tool if we have a dedicated source I wish we had a better and higher response rate for the applicants we find I wish there was a feature where we could hide candidates that are already viewed I really like using this for confidential search that we aren't advertising to build a pipeline

SeekOut Feature Ratings

Talent Intelligence
6.2
Continuous AI Model Training
7
Existing Skills Mapping/Lanscaping
2
Anonymous Screening/Profile Masking
9
Bias-Mitigating Algorithms
7
Diversity Reporting
10
AI-Based Role Definition
7
Candidate Modelling
7
Talent Rediscovery
2
Automated Candidate Evaluation/Scoring
7
Internal Mobility Recommendations
4
At-Risk Talent Scoring
Not Rated
ATS Integrations
6

Using SeekOut

We used this previously in our TA team, It was a total waste of our time. It was always down, and never got any real results from the platform, our entire TA team used it and i do not think in the 1 year we ever got 1 response frrom a candidate in the platform
  • Sourcing
  • Campaigns
  • Networking
  • TA
  • none
  • Sourcing
Seek out was a total waste. The information listed was never correct, even testing it on myself with no success.

Evaluating SeekOut and Competitors

  • Scalability
  • Integration with Other Systems
we previously used Greenhouse as our ATS and this all fed into our system. When looking for a product to enhance our sourcing abilities- this was critical in our decision making. The resumes fed through the platform into the requisitions and it was clean
I would have done more current customer feedback and dug deep into what the success rate of sourcing was

SeekOut Implementation

The team was ready to help train and step in
  • Implemented in-house
Change management was a minor issue with the implementation
  • getting correct results

SeekOut Support

ProsCons
Knowledgeable team
Poor followup
Problems left unsolved
Escalation required
Difficult to get immediate help
Need to explain problems multiple times
Support doesn't seem to care
Slow Initial Response
We had the basic package
Seek out did great training with our team, and tried their best. It was not the actual team but the platform itself. They even sent my team branded swag

Using SeekOut

It was very complex- and hard to use. It would show older contact information and i do not feel like it was constantly updated. It was hard to use and very not user friendly trying to create different campaigns
ProsCons
None
Do not like to use
Unnecessarily complex
Difficult to use
Inconsistent
Cumbersome
Feel nervous using
  • Setting up account
  • all functions