Meh. There must be better options. Not user-friendly.
February 26, 2019

Meh. There must be better options. Not user-friendly.

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Seismic

It is used by the marketing and sales departments only. It is meant to provide the sales team with easy access to marketing materials to send to prospects. We call it a sales enablement platform, but I feel like that's maybe a little too lofty/broad of a description.

Pros

  • Forces you to organize your collateral.
  • Integration capabilities with Salesforce are strong.

Cons

  • A terrible user experience for those managing content/assets. For example, you basically have to organize assets twice -- once on the back end for those managing assets, and again for those using them.
  • Exceptionally outdated user interface. I would like to see Seismic invest in better UX.
  • Implementation was not great. The people were responsive, but sometimes unclear, and never able to give us a good timeline or next steps.
  • Has been pretty neutral so far.
I would have liked to look into Showpad more, but it was out of our budget. Seismic was the middle ground we could afford.
If you want more than just a digital asset management system (like Dropbox or even webDAM or Bynder), but you're not ready for a top-of-the-line system that requires more investment, Seismic might be an okay solution. I'd recommend it for organizations with a less complicated set of assets -- e.g. only one product line.

Comments

  • Chris Wilcox | TrustRadius Reviewer
    Hi there - Thank you for leaving feedback about Seismic, particularly on the user experience and user interface. We want each customer to have an excellent experience with Seismic, so we have more than 200 people on the engineering and product team working on monthly updates and Seismic product innovation all ultimately for each user to get the most out of Seismic. User experience is a major aspect of that, of course, so we'd love the opportunity to introduce you to our CEO for a one-on-one feedback session, and figure out how to improve your specific Seismic tenant. Get in touch with us at reviews@seismic.com.

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