Powerful automation tool that is affordable
Updated November 05, 2019

Powerful automation tool that is affordable

Mike Muller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SharpSpring

We use SharpSpring to automate our sales process as well as send strategic communications to our clients and prospects. We also use the CRM to generate lead scores for each of our prospects and use their campaign management to understand the effectiveness of our marketing efforts. The tool is used by each member of our team.

Pros

  • Easy to use, nice interface
  • Powerful automation engine
  • Nice to have a CRM integrated into the tool

Cons

  • The email builder could use some improvement
  • Additional flexibility with sending addresses
  • Bulk editing features in the CRM
  • SharpSpring has led to more effective sales processes and better client communications.
  • We are able to provide additional services to clients.
SharpSpring is on par with other automation tools that cost much more. The feature set is very similar and it provides similar results. The price point makes it a no-brainer for many businesses. It's also nice that SharpSpring does not require contracts and can be used on a month by month basis.
SharpSpring is great for smaller businesses that want to utilize marketing automation but can't afford the costs of other platforms. It's easy to use and provides great tools to be smarter with client and prospect communications.

SharpSpring has decent integrations with Salesforce but does struggle with pulling complex data from Salesforce. Tying into a CRM really needs a technology partner to assist with the integration.

Constant Contact Lead Gen & CRM Feature Ratings

8.1
WYSIWYG email editor
6
Dynamic content
8
Ability to test dynamic content
8
Landing pages
7
A/B testing
8
Mobile optimization
9
Email deliverability reporting
9
List management
9
Triggered drip sequences
9
9.0
Lead nurturing automation
9
Lead scoring and grading
9
Data quality management
9
Automated sales alerts and tasks
9
9.0
Calendaring
9
Event/webinar marketing
9
8.0
Social sharing and campaigns
8
Social profile integration
8
9.0
Dashboards
9
Standard reports
9
Custom reports
9
7.8
API
8
Role-based workflow & approvals
9
Customizability
8
Integration with Salesforce.com
6
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated

Comments

More Reviews of Constant Contact Lead Gen & CRM

  1. Home
  2. Marketing Automation Software
  3. Constant Contact Lead Gen & CRM Reviews
  4. User Review of Constant Contact Lead Gen & CRM