SharpSpring Marketing Automation
March 03, 2020

SharpSpring Marketing Automation

Rockefeller Miller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SharpSpring

SharpSpring is currently being used by our entire team. We never had a marketing automation system or CRM in the past, so it has already been a huge improvement to our business practices. With SharpSpring we are able to cut off using
other services, so we are actually paying less than we did before, but getting
so much more in return! Within the first 30 days of us having it, we had run 2 separate email campaigns for 2 separate clients.

Pros

  • SharpSpring has a very quick implementation process and is very easy to learn.
  • Their representatives check in with us frequently so we never feel like we're on our own.
  • Having all of our platforms in one place and fully integrated is a huge bonus.

Cons

  • I wish you could edit Life of Lead to be able to put custom events in there.
  • Tagging on social media platform could be a little better, sometimes it doesn't work.
  • Tightening up thr copy on their own website (there was confusion if "contacts" and "leads" were the same thing; they are).
  • SharpSpring has ended up saving us money compared to our previous practices.
  • We were able to shed some other contracts because SharpSpring offers their own version, fully integrated.
  • While we haven't yet, we are looking forward to selling SharpSpring to obtain some monthly recurring revenue.
We had been using Lead Forensics for a few years prior to SharpSpring. Once we learned about SharpSpring we knew we wanted to make the switch, but had unfortunately just resigned our year-long contract with Lead Forensics. Lead Forensics showed us which companies looked at our website and what pages they were looking at. SharpSpring offers this same feature for the same cost, plus dozens of other features that Lead Forensics didn't offer.

SharpSpring offers a full email platform that allows you to create, test, and launch emails. Due to this, we no longer need to use Constant Contact. Once we transferred all the data we had from our Constant Contact account to SharpSpring, we canceled our Constant Contact plan and are now solely running with SharpSpring. Just another example of a money-saving opportunity with SharpSpring.
It is the best deal on marketing automation and CRM you will find on the market. You get so much for the several hundreds of dollars you pay for it in a month and can do pretty much everything all in one place. I think it caters better to smaller businesses, especially ones that don't already have a marketing automation system because they will be astounded by the immediate differences that can be made to their workflow process.

Constant Contact Lead Gen & CRM Feature Ratings

10.0
WYSIWYG email editor
10
Dynamic content
10
Ability to test dynamic content
10
Landing pages
10
A/B testing
10
Mobile optimization
10
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
10.0
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
10
Automated sales alerts and tasks
10
10.0
Calendaring
10
Event/webinar marketing
10
10.0
Social sharing and campaigns
10
Social profile integration
10
10.0
Dashboards
10
Standard reports
10
Custom reports
10
10.0
API
10
Role-based workflow & approvals
10
Customizability
10
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated

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