Great All-in-One Sales & Marketing Contact Database
May 25, 2021
Great All-in-One Sales & Marketing Contact Database
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with SharpSpring
We use SharpSpring as our main contact database for our professional community/network. We have various events that we hold, and I use it for sending emails and for maintaining lists of attendees. We also use it for building our e-newsletter signup list (from our website) and sending out our newsletters. I have also used it for landing pages, to create signup forms for events, join our network, download our research paper, etc. SharpSpring allows us to gather all of this information in an organized fashion, and communicate with these contacts easily and efficiently.
- Contact Lists - I like the way I can organize, import, etc. lists and create campaigns to associate those lists to.
- Automation - I like that I can automate emails, notifications, etc. whenever an event occurs (i.e., someone fills out a form)
- Email reporting - I like the detailed email reports with statistics
- Landing page templates - not a lot of flexibility here on being able to customize. I have experience in html/web design, so it would help me if I was able to have more freedom in working with the page code.
- Custom Fields (organization) - I use a lot of custom fields, and I would like a way to categorize or organize them on the Custom Fields tab. They can be placed in folders and organized in the Custom Fields Manager; however, when I'm in a Contact record, I have to scroll all the way down to the ones I need a lot of times, and if they could be tabbed or color-coded so I can find the ones I need faster that would be helpful.
- Bulk Upload for Media - I upload a lot of assets to the Media, and it would be helpful to have a bulk upload option.
- Increased efficiency with our list organization (getting away from spreadsheets)
- Has been able to provide us with VisitorID information on our website so that we can research potential leads, as well as view email stats
- Doesn't integrate with Wix so with one of our websites I have to manually transfer data over (no automation)
sendgrid is very limited on automation capabilities, and seems to me to be very clunky with list organization (not able to organize lists the way I want)
Do you think Constant Contact Lead Gen & CRM delivers good value for the price?
Yes
Are you happy with Constant Contact Lead Gen & CRM's feature set?
Yes
Did Constant Contact Lead Gen & CRM live up to sales and marketing promises?
Yes
Did implementation of Constant Contact Lead Gen & CRM go as expected?
Yes
Would you buy Constant Contact Lead Gen & CRM again?
Yes