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Consistent and reliable document management software
November 12, 2022

Consistent and reliable document management software

Jim Hickey | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SignNow

SignNow was a way for us to securely send and receive documents internally and to customers. We were able to create templates that were consistent and repeatable in order to be aligned on how we communicate customer facing documents. Once sent, we had an audit trail that would notify us when a document was opened, viewed, and signed which helped optimize our workflow and decrease inefficiencies.
  • Consistent and repeatable documents
  • Clear instructions to complete documents
  • Secure format that maintains trust in the process
  • Could have integrated with other systems such as a CRM
  • Customer support could have been faster and more responsive
  • Implementation took longer than expected
  • Increased efficiency and time savings
  • Creating consistency across the team with customer facing documents
  • Pushed deals forward to increase revenue

Do you think airSlate SignNow delivers good value for the price?

Yes

Are you happy with airSlate SignNow's feature set?

Yes

Did airSlate SignNow live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of airSlate SignNow go as expected?

Yes

Would you buy airSlate SignNow again?

Yes

Customer facing documents such as proposals and contracts were a good use case for SignNow. Being able to quickly get out documents and track the progress throughout the cycle made it more efficient for us as an organization. Being able to stay on top of where the documents were enabled our sales team to stay on top of things and create urgency when there was a slowdown.