An Admin Professional's Perspective on Slack | TrustRadius

Use Cases and Deployment Scope

We use slack to communicate. Communication via slack helps to build team unity and promotes diversity and inclusion.

Pros and Cons

Helps us to play trivia games during holidays with all the teams
Helps use to communicate effectively
Builds accountability

It would help to have more integrations that keep employees engaged.
It would help to have a built in AI feature
More creative tools

Most Important Features

polly integration
easy and user friendly
interface looks good

Return on Investment

better communication
better team collaboration
not enough creative integration tools

Alternatives Considered

Microsoft Teams and Zoom

Slack is my preferred platform.

Key Insights

Do you think Slack delivers good value for the price?

Not sure

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Other Software Used

Google Calendar, Microsoft Teams, Canva

Likelihood to Recommend

I work in office management. Slack helps me to communicate with all teams. It is a platform that I can use to build engagement among different teams.