Attain Good Email Deliverability at Good Value
February 16, 2023

Attain Good Email Deliverability at Good Value

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SMTP2GO

We are a small business, but email is a key part of our online offering. We rely on notifications to our customers for things like order updates and notifications of user-user actions that are a key part of our online service. Until about two years ago, we used our web host's email service. Progressively we found ourselves tangled up in issues where others would abuse their mail system leading to popular mail services like Gmail and Yahoo rejecting the emails from our service as a result. We subscribed to SMTP2GO and the transition was easy, we updated our mail send code to use their REST interface instead of the built-in PHP SMTP interfaces and it started working. Using SMTP2GO we can get better reliability on email from our online service and we use the built-in feedback to manage unsubscription and we can more easily see which emails are important to our customers based on the ones they receive and open. It's been a major improvement in email deliver-ability for us.
  • Sends email reliably
  • Reports on emails that are opened by users
  • Notifies you when someone selects "spam" or on hard bounces so you can manage communication better
  • Trigger auto-unsubscribe on bounces vs. having to pull a report and process myself.
  • Increased order completion due to emails arriving reliably
  • Increased user interaction thanks to reliable user-user communication
We have not used a competitor.

Do you think SMTP2GO delivers good value for the price?

Yes

Are you happy with SMTP2GO's feature set?

Yes

Did SMTP2GO live up to sales and marketing promises?

Yes

Did implementation of SMTP2GO go as expected?

Yes

Would you buy SMTP2GO again?

Yes

If you need fast, reliable email delivery which also is easy to implement and monitor - this service is for you. We were quite nervous about making this kind of switch but literally made the change over to use SMTP2GO for our critical email in just hours.