Splashtop is a great product, especially for the price
February 15, 2022

Splashtop is a great product, especially for the price

Michael Bronski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Desktop
  • Splashtop SOS Plus

Overall Satisfaction with Splashtop

Used across entire enterprise. Mainly used for user support, but also helpful to maintain firewalls.
  • Get onto user's computer very quickly
  • Shows recent user activity and public and private IP information
  • Allows you to group computers to filter what you see
  • Multi platform, Windows, Mac, Android, IOS
  • Works amazing if you install client, quick temporary user install if client not loaded
  • This product doesn't allow you to get to CLI before getting onto machine, but other products do, so that is appropriate.
  • BEST TOOL FOR ME because the licensing costs are per technician, not per PC
  • Does everything a product at this price point should do
  • Very stable, never have problems
Only used once or twice, product is very self explanatory, extremely stable, and rarely need tech support.
Remote control is encrypted, fast and secure.
Up and running within hours. Web, host and client Interfaces are all simple to use and obvious. Allows you to create profiles with security options, sound output, proxy settings and many other options, then you just download the custom created client program that has your options pre-configured. You can use GPO to push the install. If overwriting another installation, I found it best to uninstall before reinstalling.

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

Fantastic for user support and to get onto remote PCs, not the right tool to push GPO or similar admin type functions.