Talkdesk for SDR Teams
November 19, 2019
Talkdesk for SDR Teams
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Talkdesk
It's used by my department. For SDRs, it helped us track call recordings, localize dialing, speed up the dialing process, and log Salesforce tasks.
- It's great for recording calls for trainings
- It's great for logging tasks in Salesforce and saving time
- It's great for speeding up the dialing process
- Backend admin could have been easier to use and configure when initially it was setup
- Talkdesk help us increase connect rates.
- Talkdesk made it easier to record calls for training.
- Talkdesk helped SDRs to log calls more quickly.
I've only used Talkdesk for SDR calls.
Do you think Talkdesk delivers good value for the price?
Yes
Are you happy with Talkdesk's feature set?
Yes
Did Talkdesk live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Talkdesk go as expected?
I wasn't involved with the implementation phase
Would you buy Talkdesk again?
Yes