Talkdesk Review
July 29, 2021
Talkdesk Review
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Talkdesk
Our organization uses Talkdesk daily.
- Easy to access.
- Easy to change status.
- Easy to view.
- It would be helpful if there was an option to have the system provide [users] a frequent [popup] advising [users] of what status they are currently in.
- This is not my line of business with my company, could not answer.
No, I have not used support.
Do you think Talkdesk delivers good value for the price?
Not sure
Are you happy with Talkdesk's feature set?
Yes
Did Talkdesk live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Talkdesk go as expected?
I wasn't involved with the implementation phase
Would you buy Talkdesk again?
Yes