New User of a Great Product
October 10, 2018
New User of a Great Product
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with TeamSupport
TeamSupport is going to allow us to streamline our customer service in a great way. We will have a great way to track and automate our process. It helps that TeamSupport was one of the few B2B focused systems we found!
- Agent Tracking and accountability
- Knowledge Base
- Automated Emails and small time savers.
- UI (I prefer more Trello board)
- Detail of automations
- Cannot be a full business management solution without email marketing capabilities/integrations.
- Streamlined our support
- Allowed us to automate our system a little. Reaching a greater amount of clients with less effort.
- The knowledge base has been great.