Overall Satisfaction with TeamViewer
TeamViewer is the latest system-sharing software that provides support to our customers belongs from remote locations when they face problems with their car system we use TeamViewer to connect their car's computer to ours and then diagnose the problem in a better way. This saves a lot of time and travel costs for me and my team and also allows us to provide our customers with the best and most convenient service creating a good image of the company also.
- Helps us in doing video conferencing when needed
- Files can be accessed and shared between different systems
- All data stored in our highly encrypted for the safety.
- The connection between different systems can be improved to avoid buffering and lagging while working.
- If it would have a tool to operate the other person's computer control of the mouse and keyboards then that would have been much better.
- Some features are quite difficult to locate due to their complex interface
- We are now able to troubleshoot our business problems more quickly and effectively without having to send our professionals to the customer's location
- It has boosted customer satisfaction to a larger percentage.
- Collaboration has been much easier now with our teams as well as customers
Do you think TeamViewer delivers good value for the price?
Yes
Are you happy with TeamViewer's feature set?
Yes
Did TeamViewer live up to sales and marketing promises?
Yes
Did implementation of TeamViewer go as expected?
Yes
Would you buy TeamViewer again?
Yes
As it has helped us in connecting with a wide range of devices together and made collaborations much easier and more effective. The installation of the software is also quite easy so I will say that it is the platform which has helped us to mange our growing business and workforce
We have mainly the platform TeamViewer for the security improvisation of the company. We also believe that these features are essential for protecting our data and our employees in the long run.