TeamViewer Makes Sense.
January 16, 2024
TeamViewer Makes Sense.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with TeamViewer
In our hotel, we use TeamViewer with our camera system. This allows managers and key employees to view the cameras while off-site. In addition to the peace of mind, this brings, it is crucial to assist us with guest and employee safety. The ability to log in from home and view the over 40 cameras on the property is helpful for our security personnel in emergencies. We can also often assist Guest Service Agents or Bartenders with troubleshooting by logging in to devices on the property.
- It is great for logging into cameras while off property to view them.
- Its great for troubleshooting Guest Service POS systems.
- It's great for trouble shooting Food and Beverage POS systems.
- There is not much to be improved upon.
- Support could always be faster, though Teamviewer is easy to use.
- Less down time creates better service for our customers.
- Saves at least one hourly employee since mgmt can troubleshoot from home.
Pretty much right away.
I don't believe I have used any other products at the hotels I have managed.
Do you think TeamViewer delivers good value for the price?
Yes
Are you happy with TeamViewer's feature set?
Yes
Did TeamViewer live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of TeamViewer go as expected?
Yes
Would you buy TeamViewer again?
Yes
10. It was many years ago, but I remember it went smoothly.
We use multi-factor authentication. I don't know much about the other features listed here. The security seems to be overly touchy, which I guess is a good thing.