Clean, Simple and Light.
January 19, 2024

Clean, Simple and Light.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

It is used sparingly, but when necessary, it is incredibly useful and allows us access quickly and efficiently. When users are having issues but are not near the main office, this has been most useful, and it is very light on the systems.
  • Screenshare
  • Quick simple access.
  • Easy to allow the assister to control of the system.
  • Super light on the systems we put it on.
  • Access can be a little clunky in terms of passwords and access like that.
  • A lot of clicks to access the download link on the site.
  • Huge time and travel savings.
  • Ease of use.
It was a matter of days that the travel slowed down, and the speed at which problems were solved increased.
Quicker and easier to use for all. The efficiency increase was astounding. The interface is quicker and easier to use, especially for those who are not the strongest with computer literacy. No more having to get on a call; explain where to go on the screen to share the screen, and then allow control.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

I'm a huge fan of the multi-factor authentication. The additional security goes a long way into feeling and being more secure. HIPPA and SOC compliance make sure we stay above board, and we know that we can trust the company. Multifactor is deployed and keeps us IT people from going crazy.
When users are off traveling for events and things, it has been hugely helpful to assist with issues. It has been smoother to use in that respect than Zoom or Teams. When users ask for something they can use to help their families, this is actually what I suggest due to ease of use and speed.

TeamViewer Feature Ratings

Screen sharing
10
File transfer
9
Instant message
9
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
8
Over-the-Internet remote session
10
Initiate remote control from mobile
8
Remote management of servers & workstations
10
Centralized management dashboard
Not Rated
Session record
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
10