Very good, needs work on mobile platform
July 14, 2023

Very good, needs work on mobile platform

Geoff Smith | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Text-Em-All

I use Text-Em-All to message various groups that I oversee about events and information I may need from them. I needed a mass text service that shows up in messages rather then a separate app. I use it primarily for 3 or 4 groups and I use it frequently, every week, several times a week.
  • Mass texting to particular groups in their own message app
  • Scheduling messages to be sent at a later time
  • No pay per message mess
  • In my opinion, The mobile version is still very difficult to use, I use almost exclusively on my laptop
  • In my opinion, Character limit is sometimes difficult
  • I've found only accepting .png and .jpg files is also a pain
  • Mass texting to end users actual messaging app
  • No individual message fee mess, one monthly sub fee
  • Log to see what's been scheduled or sent
  • Definitely better delivery and read rates than email or calls, no question.
  • Higher response rates for sure, and more engagement
  • definitely a time saver sending one message to a group and seeing all responses on one place
I don't use it for any of these purposes.
Text-Em-All is the best one so far that we've used, again it uses the standard messaging app that everyone already looks at, not a separate app. It also doesn't charge per message which isn't annoying to me.

Do you think Text-Em-All delivers good value for the price?

Yes

Are you happy with Text-Em-All's feature set?

No

Did Text-Em-All live up to sales and marketing promises?

Yes

Did implementation of Text-Em-All go as expected?

No

Would you buy Text-Em-All again?

Yes

Well suited for mass texting brief messages, reminders and the scheduling out of said messages. In my opinion, Not well suited for longer messages or multi media messages, and mobile app is still very limited, or I am missing some bits there.